Business Support Manager

In a nutshell

You may already be working as an Executive Assistant or Personal Assistant supporting a senior leader and know their diary and working week inside out. Twiddling your thumbs would be your worst nightmare – you thrive on juggling multiple priorities, staying one step ahead, and keeping everything running seamlessly.

Colleagues would describe you as efficient, diligent, approachable, and the person who simply gets things done. This is a significant role within a fast-paced environment and not one for the faint hearted. However, for the right person, it offers real variety, challenge, and the opportunity to make a genuine impact. No two days will be the same – and that’s exactly what you’re looking for.

What you'll be doing day to day

• Act as a trusted support to the Head of Tax, proactively managing priorities and progressing key actions on their behalf.
• Manage complex diaries and logistical arrangements, ensuring meetings are effectively planned, coordinated, and supported.
• Work closely with the Head of Tax and Tax Operational Leads to coordinate strategic projects and help deliver key departmental objectives.
• Organise internal and external meetings and events, preparing agendas, presentations, supporting materials, and minutes where required.
• Liaise confidently with Partners, Heads of Department, and colleagues across the firm, building strong relationships and driving effective outcomes.
• Prepare reports, presentations, and other documentation to support strategic decision-making and operational priorities.
• Provide line management and support to the Tax Business Support team, encouraging development and high performance.
• Attend Partnership and departmental meetings, ensuring actions, decisions, and follow-up activities are accurately recorded and progressed.

About you

• You take ownership of your workload and consistently deliver to deadlines
• You handle sensitive and confidential information with discretion, integrity, and professionalism
• You’re a confident communicator who builds strong relationships and works collaboratively with senior stakeholders
• Previous experience within professional services is advantageous but not essential
• You’re confident using MS Office (Word, Excel, PowerPoint and Outlook) and are quick to learn new systems
• You demonstrate initiative, strong problem‑solving skills, and excellent attention to detail
• You can prioritise effectively and manage multiple competing demands with strong organisational skills
• You’re flexible, proactive, and comfortable adapting to change in a fast‑moving environment
• Ideally educated to A Level (or equivalent), with grades A–C / 5–9 in Maths and English
• A full driving licence and access would be highly preferred

Why work at PKF Francis Clark

As the largest firm of independent chartered accountants and business advisers in South West England, PKF Francis Clark offers a breadth of opportunities to develop your career in the way that’s right for you. 

Established in 1919, we’ve grown to a team of nearly 1,000 people, based across our offices in Bristol, Exeter, Plymouth, Poole, Salisbury, Southampton, Taunton, Torquay and Truro. This means we’re big enough to do challenging work for exciting clients, but small enough to maintain our friendly and supportive culture. 

We work hard to ensure you can belong, be yourself and be brilliant as part of a forward-thinking team. This includes a flexible approach to hybrid working. And our focus on wellbeing and learning and development has been recognised nationally. 

For the past three years, PKF Francis Clark has been certified as a Great Place to Work and ranked among the UK’s Best Workplaces. In 2025, we climbed four places to 20 out of 100 large organisations on this prestigious list. 

We’re also in the UK’s top 10 Best Workplaces for Women (6 out of 100 large organisations), as well as being ranked among the Best Workplaces for Wellbeing (35 out of 100), Best Workplaces for Development (24 out of 100) and Best Workplaces in Consulting and Professional Services. 

All these lists are compiled by workplace culture experts Great Place to Work. Our rankings are a direct result of feedback from our people in a confidential, independent annual survey. 

The success rates of our trainees mean we’re also ranked 33rd in The Sunday Times Top 100 Apprenticeship Employers 2025. 

While we’re proudly independent, we collaborate with colleagues around the world to enable our clients to succeed. PKF Francis Clark is a member of the PKF Global family of firms – together we’re the 12th largest provider of accountancy services in the UK. Being part of this international network provides opportunities to connect with like-minded accountants and business advisers in 150 countries. 

Your core benefits 

Financial benefits:
•    Pension
•    Group life assurance - up to four times your core salary
•    Group income protection
•    Health cash plan to help cover the costs of everyday healthcare 

Health & Wellbeing benefits:
•    Option to buy 5 extra days holiday*
•    Counselling and support for you and your immediate family
•    Virtual GP for you and your immediate family
•    Cycle to work*

Other benefits:
•    Medicash Extras providing you with shopping and gym discounts
•    Gifts for career and family milestones
•    One volunteering day per year to support local organisations
•    Emergency funding from the Francis Clark Charitable Foundation 

Please note
* These benefits are provided via a salary exchange and are subject to employee’s post exchange hourly rate remaining above the national minimum wage.

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